Privacy policy

Effective Date: March 17, 2026

VisaMadeEZ ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect
We may collect personally identifiable information such as your name, email address, phone number, and mailing address. We may also collect information about your computer hardware and software, including IP address, browser type, access times, and referring website addresses.

Immigration and Application Data
To provide our services, we collect documentation required for immigration and visa processing, including passport information, identification documents, employment and education history, USCIS receipt numbers, and supporting documentation for applications.

What We DO NOT Collect
We do not collect financial or payment information, and we do not collect health or medical information.

2. How We Use Your Information
VisaMadeEZ collects and uses your personal information to operate and deliver requested services, process immigration and visa-related applications, communicate with you about your case or account, provide customer support, improve our services and platform, and send important service-related notifications. We do not use your data for automated decision-making that produces legal or similarly significant effects.

User Responsibility / Risk Disclosure

Providing accurate and complete information is necessary for immigration processing. Failure to provide required information may delay or negatively impact your application. You are responsible for ensuring that all submitted information is accurate, complete, and lawful.

USCIS receipt numbers

1. Use USCIS receipt numbers to retrieve and display case status updates through official Case Status APIs
2. Receipt numbers are used solely for querying case status updates and are not shared for any other purpose.

3. Sharing Information with Third Parties
VisaMadeEZ does not sell, rent, or lease customer information to third parties for monetary or other valuable consideration. We may share your data with trusted service providers to help operate our business, including cloud hosting providers (Microsoft Azure, Amazon Web Services, Google Cloud) and communication providers (SendGrid, Twilio). These third parties are contractually required to safeguard your data, may only use your data to perform services on our behalf (such as hosting, storage, and communication delivery), and are prohibited from using your data for their own purposes, including marketing or independent use.

4. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve user experience, analyze usage, and optimize our services. You can control cookies through your browser settings.

5. Data Retention
We retain your personal data for as long as your account is active and for up to 7 years after account closure, last interaction, or if the account remains inactive or dormant to comply with legal and regulatory requirements. After this period, your data will be securely deleted or anonymized.

6. Data Deletion
You may request permanent deletion of your data at any time by contacting us at info@visamadeez.com. Deletion requests will be completed within 30 days. Some data may be retained if required by law. Once deleted, your data cannot be recovered.

7. Your Rights (Including CCPA Rights)
You have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, request information about how your data is used and shared, and opt out of certain data sharing where applicable. To exercise these rights, contact us at info@visamadeez.com. We will respond in accordance with applicable laws.

8. Data Security
We secure your personal information from unauthorized access, use, or disclosure using secure cloud infrastructure, encryption in transit (SSL/TLS), and access controls and authentication safeguards. While we strive to protect your data, no method of transmission or storage is completely secure.

9. Data Breach Notification
In the event of a data breach affecting your personal information, we will notify affected users within 72 hours where required by law and provide guidance on steps you can take to protect yourself.

10. Third-Party Data Use Restrictions
All third parties with access to your data must comply with this Privacy Policy, are contractually restricted from using your data for independent purposes, and cannot disclose your data without your explicit consent.

11. Account Closure
You may close your account at any time by contacting us at info@visamadeez.com. Your data will then be handled according to our Data Retention and Deletion policies.

12. Business Transfers
If VisaMadeEZ is involved in a merger, acquisition, or sale, your information may be transferred to the new owner. The new entity will be required to honor this Privacy Policy or provide equivalent protections. You will be notified of any ownership change and will have the option to request deletion of your data or request a copy of your data.

13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will notify you via email and provide a clear summary of changes. Continued use of the service constitutes acceptance. If changes materially affect your rights, you will be required to provide explicit consent before continuing to use our services.

14. Children Under Thirteen
We do not knowingly collect personally identifiable information from children under the age of 13.

15. International Users
If you are accessing our services from outside the United States, your information may be transferred to and processed in the United States or other countries where our providers operate.

16. No Sale of Data
We do not sell your personal data for profit or any monetary consideration under any circumstances.

17. Contact Information
VisaMadeEZ welcomes your questions or comments regarding this Privacy Policy. Email: info@visamadeez.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy.